Customer Service Internship - Year Round

Uline•Woodbury, MN
•Onsite

About The Position

Uline is seeking a year-round Customer Service Intern for its Minnesota Branch in Hudson, Wisconsin. The paid internship offers hands-on experience in a collaborative contact center, where interns work alongside experienced professionals to address customer needs and develop communication and problem-solving skills. The role provides hands-on training, ongoing support, and one-on-one peer mentoring. Interns may continue working during the school year and could have the opportunity to join Uline full-time after graduation. The position is on-site and pays $22 per hour. It is open only to junior and senior college students and requires availability to work 15 hours per week during the school year. Uline is a drug-free workplace, and all new hires must complete a pre-employment hair follicle drug screening.

Requirements

  • Currently a junior or senior college student.
  • Experience with Microsoft Office.
  • Excellent communication and organizational skills, along with a strong work ethic.
  • Available to work 15 hours per week during the school year.

Responsibilities

  • Guide and process customer orders and account inquiries using Uline technology.
  • Build business relationships with customers over the phone, by email, and through chat.
  • Help customers navigate Uline's website and online ordering.

Benefits

  • Paid internship at $22 per hour.
  • Hands-on training and ongoing support.
  • One-on-one peer mentoring and a dedicated mentor.
  • Potential opportunity to work full-time at Uline upon graduation.
  • Positive, collaborative work environment.
  • Outings and networking events.
  • First-class fitness center and beautifully maintained walking trails.
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