Customer Service Internship - Year-Round
About The Position
Uline is seeking a Customer Service Intern for a paid, year-round internship at its Pennsylvania Branch in Allentown. The intern will work alongside experienced customer service professionals in an on-site contact center, receive hands-on training and ongoing support, and build communication and problem-solving skills while helping customers with their business needs. The internship is open to junior and senior college students and requires availability to work 15 hours per week during the school year. The role offers meaningful business project experience, a dedicated mentor, and a potential opportunity to work full-time with Uline after graduation. Interns can also participate in outings and networking events and use the fitness center and walking trails. Uline is a drug-free workplace; new hires must complete a pre-employment hair follicle drug screening.
Requirements
- Must be a junior or senior college student.
- Experience with Microsoft Office.
- Excellent communication and organizational skills, with a strong work ethic.
- Available to work 15 hours per week during the school year.
Responsibilities
- Guide and process customer orders and account inquiries using Uline's technology.
- Build business relationships with customers by phone, email, and chat.
- Help customers navigate Uline's website and online ordering.
Benefits
- Paid internship at $22 per hour.
- Hands-on training and ongoing support.
- One-on-one peer mentoring and a dedicated mentor.
- Potential opportunity for full-time employment upon graduation.
- Positive, collaborative work environment.
- Outings and networking events.
- Fitness center and walking trails.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
