Crisis Case Manager

Southeast Kansas Mental Health Center•Iola, KS

32d•$23 - $20•Hybrid

About The Position

The Crisis Case Manager position is a floater role covering Allen, Anderson, & Neosho Counties, requiring the applicant to reside in Allen County. This role involves providing community-based interventions, support, and case management services to patients to enhance their independent functioning and stability. The position requires flexibility in hours, including evenings, overnights, and holidays, as well as the ability to transport patients and provide support in various community settings.

Requirements

BA/BS in psychology, sociology, or social work
Certification from DCF upon completion of case management training
Must pass KBI, DCF child & adult abuse check, motor vehicle screen, and background checks
If using a personal vehicle: must have reliable, insured transportation that is properly registered and compliant with all applicable state and local requirements.
Strong communication, problem-solving skills, and organizational skills.
Ability to work collaboratively in a team environment.
Ability to work independently in the community.
Proficient with computers and word processing.
Ability to operate a vehicle as part of routine job functions.
Ability to use a computer and software as part of routine job functions.
Ability to lift and carry up to 25 lbs as part of routine job functions.

Nice To Haves

Crisis Intervention (CI) online training (Complete prior to delivery of service)
Adult Attendant Care online training (Track B) (Complete prior to delivery of service)
Targeted Case Management Online Training (Complete within 60 days of hire and prior to providing service)
University of Kansas Basic Case Management Training (2 days) (within 6 months after date hired)
University of Kansas Advanced Case Management Training (yearly) (Attend within the first year of employment)
Other in-house or online trainings as determined by supervisor (e.g., RELIAS)

Responsibilities

Provide face-to-face, community-based interventions with patients that are solution-focused and goal-directed as determined by their individualized treatment plan.
Assist the patient in identifying strategies or treatment options associated with the patient.
Provide individual supportive counseling, solution-focused interventions, emotional and behavioral management, and problem behavior analysis with the patient.
Assist the patient in addressing functional deficits by developing goals and objectives that identify and utilize their strengths and needs, resources, and supports.
Assist patients in remaining in their community locations by identifying and effectively responding to or avoiding identified precursors or triggers.
Help identify potential psychiatric or personal crises and develop a crisis management plan to restore stability and functioning.
Facilitate or coordinate the team treatment planning process to include patients, treating therapists, families, and other supports.
Assist in developing strengths-based goals and objectives, documenting the treatment plan, monitoring its effectiveness, and making necessary changes.
Monitor treatment plan due dates, advise the patient and therapist of the due date, and schedule an appointment for the patient to meet with the therapist to update the plan prior to the expiration date.
Coordinate the patient's treatment needs via phone and written correspondence, as well as face-to-face contacts with other social service agencies, housing and employment resources, and medical services.
Assist the Patient in obtaining access to needed medical, social, educational, and other services.
Assist with benefits applications and arrange transportation to needed services.
Provide and/or coordinate attendant care.
Provide and/or coordinate psychosocial rehabilitation services.
Provide and/or coordinate crisis intervention or stabilization.
Document services in accordance with state, federal, and organizational regulations, policies, and procedures.
Document all direct services and coordination of services in the patient's electronic health record (EHR).
Document services concurrently (i.e., simultaneous to services) and submit to EHR in accordance with policies, procedures, and time requirements.
Complete and submit the month-end Patient Status Reports.
Perform other duties as assigned by your Supervisor or the Chief Executive Officer.