Crisis Case Manager
About The Position
Concord Counseling Services is seeking a compassionate, resilient, and highly motivated Crisis Case Manager to provide intensive community-based services to adults experiencing chronic or recurring behavioral health crises. Clients may face serious mental illness, psychiatric hospitalization, housing instability, substance use concerns, and other significant challenges. The role supports successful transitions from hospitals to the community, connects individuals with critical services, strengthens support systems, and helps reduce future crisis interventions. The Crisis Case Manager provides person-centered support in community settings, homes, hospitals, and other natural environments. The position coordinates care and advocates for clients while helping them build skills and confidence to live as independently as possible. The role monitors progress toward goals that improve functioning, reduce hospitalizations, and enhance quality of life.
Requirements
- Bachelor's degree in Social Work, Counseling, Human Services, Psychology, or a related field.
- Knowledge of serious mental illness, co-occurring disorders, crisis intervention, and community resources.
- Valid driver's license, reliable transportation, and ability to travel throughout the community.
Nice To Haves
- Ohio licensure as an LSW, LPC, or another qualifying behavioral health credential.
- At least one year of experience providing crisis services, community psychiatric support, intensive case management, or related behavioral health services.
Responsibilities
- Build trusting relationships with individuals experiencing complex behavioral health challenges.
- Provide intensive, person-centered case management in community settings, homes, hospitals, and other natural environments.
- Help clients navigate behavioral health treatment, medical care, housing, employment, public benefits, and community resources.
- Support individuals during crises and help them develop strategies for long-term stability.
- Participate in hospital treatment team meetings and discharge planning to support successful returns to the community.
- Coordinate care among clients, families, healthcare providers, social services, and community partners.
- Advocate for clients and help them develop the skills and confidence to live as independently as possible.
- Monitor outcomes and support progress toward goals that improve functioning, reduce hospitalizations, and enhance quality of life.
Benefits
- Competitive pay and paid mileage
- Generous paid time off, including 4 self-care days per year
- Comprehensive benefits package
- Free CEUs
- Flexible work schedule
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What This Job Offers
Job Type
Full-time
