Country Sales Director, Thailand

The job overview for the Country Sales Director, Thailand position at Axon is to sell the Axon product line of less lethal weapons and software solutions to Public Safety agencies in Thailand. The role requires the ability to articulate complex solutions, build and maintain senior level relationships, navigate across complex multi-layered stakeholders/units, and lead the Axon team to success. The Country Sales Director will be responsible for managing and growing revenue and market share, developing and executing account strategies, and ensuring customer satisfaction. They will also be accountable for forecasting, tracking customer activity, and providing customer product training.

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon's strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee all account activities
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Provide customer product training as necessary
• Accountable for individual expense budget management
• Own account relationship and drive overall customer satisfaction for assigned accounts

• Quota carrying sales and growing a business
• Data management experience using Salesforce (preferred) or similar CRM
• Able to travel, including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Local language as well as English Language
• Startup experience & some vertical experience
• Law Enforcement / Public Safety / Defense experience in Thailand
• Able to clearly and directly articulate complex solution offerings
• Team Player: collaborate with various team members regularly

• Travel opportunities, including overnight travel
• Ability to articulate complex solution offerings to technical and non-technical audiences
• Local language proficiency in addition to English
• Preferred qualifications include startup experience, vertical experience, and experience in law enforcement/public safety/defense in Thailand
• Emphasis on collaboration and being a team player
• Axon encourages applicants who may not meet every requirement to still apply, as they value diversity and are committed to building diverse teams
• Some roles may require legal eligibility to work in a firearms environment
• Commitment to employee well-being, safety, and environmental impact
• Equal opportunity employer that promotes justice, equity, diversity, and inclusion
• Accommodation available for applicants with disabilities or special needs during the application or recruiting process