Corrugated Product Manager

Shorr Packaging Corp.•Indianapolis, IN

About The Position

The Corrugated Product Manager owns the corrugated program within the branch or branches served and serves as Shorr’s primary representative to local corrugated vendors. Working with corporate leadership, Sales, Branch Management, and Purchasing, the role promotes consistent vendor relationships and ensures opportunities align with established guidelines for customer needs, value-added requirements, vendor capabilities, support-staff workload, and profitability. The role also serves as the corrugated subject matter expert for the sales team. The position supports sales opportunities from evaluation and quoting through proposal development, customer presentations, negotiation, and implementation. It provides technical sales assistance and product education, builds vendor partnerships, monitors market conditions and current business costs, and helps ensure customer and vendor satisfaction when corrugated business is onboarded or transitioned to Shorr Packaging.

Requirements

  • Bachelor’s degree from a four-year college or university preferred, or an equivalent combination of education and experience required.
  • At least 3 years of corrugated sales experience and/or direct corrugated manufacturing plant experience.
  • Proficiency with Excel and PowerPoint.
  • Knowledge and judgment to determine appropriate target accounts.
  • Ability to understand required target cost levels.
  • High attention to detail.
  • Strong written communication skills.
  • Experience and poise in front of customers.

Nice To Haves

  • Bachelor’s degree from a four-year college or university.
  • Corrugated supply-base knowledge.

Responsibilities

  • Partner with Sales to identify and evaluate corrugated opportunities for viability within the Shorr sales model.
  • Advise Sales on quote preparation and help establish selling levels based on market competitiveness and offered value-added services.
  • Prepare proposals for large or complex opportunities as needed.
  • Provide technical sales support through direct customer contact and continually train Sales on corrugated selling techniques and value-added selling through the distribution model.
  • Coordinate interactions among Sales, Customer Service, Purchasing, and vendors to keep the focus on prospect and customer requirements.
  • Serve as the main point of contact for the local vendor base, including regular in-person visits to manage and develop vendor relationships.
  • Maintain an ongoing understanding of local vendors’ strengths, capabilities, and challenges as they relate to Shorr’s business.
  • Develop balanced partnerships with corrugated vendors and continually evaluate relationships, adding or replacing vendors as necessary.
  • Report on current activity, forecasts, customer needs, and market conditions to help the sales force increase sales across categories.
  • Evaluate current purchase-order costs for market competitiveness as market conditions change.
  • Facilitate and manage onboarding of key corrugated business with Sales, ensuring customer and vendor satisfaction.
  • Provide pre-sales technical assistance and product education.
  • Listen to clients and ask questions to understand, anticipate, and exceed their needs.
  • Persuade clients that products or services best meet their needs for quality, price, and delivery.
  • Make technical presentations and demonstrate how products meet client needs using PowerPoint and Excel.
  • Negotiate tender and contract terms to meet client and company needs.
  • Assist sales representatives as necessary in developing and closing corrugated opportunities.
  • Coordinate implementation issues, including cutting-die ownership, stocking-level decisions, and transition of business to Shorr Packaging.
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