Corporate Marketing Manager

Gold Star • Cincinnati, OH

23h • Onsite

About The Position

GSR Brands is seeking an onsite Corporate Marketing Manager in Cincinnati, Ohio, to bring marketing strategy to life across its Gold Star and Tom & Chee restaurant brands. The role is an integrator across agencies, internal teams, franchise partners, restaurant operators, and technology platforms. Reporting to the Head of Marketing, the Marketing Manager owns day-to-day execution of campaigns, loyalty and CRM initiatives, local store marketing, digital programs, restaurant communications, and marketing project coordination. The ideal candidate has approximately 3–5 years of experience and is organized, collaborative, comfortable keeping projects moving and aligning stakeholders, and able to use results to improve future programs.

Requirements

• Approximately 3–5 years of marketing experience.
• Experience managing campaigns, timelines, and multiple stakeholders.
• Strong project management, communication, and organizational skills.
• Comfort working with marketing and sales performance data.
• Strong attention to detail and ability to manage multiple priorities.
• Proactive and collaborative approach, with comfort working in a fast-paced environment.

Nice To Haves

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Restaurant, franchise, hospitality, retail, or other multi-unit consumer experience.
• Experience with loyalty, CRM, POS, digital ordering, or restaurant technology.
• Hands-on experience with Punchh.

Responsibilities

• Manage campaign execution from brief through launch and recap, including timelines, deliverables, approvals, and execution for campaigns, promotions, limited-time offers, and seasonal initiatives.
• Coordinate marketing work across agencies, internal teams, vendors, franchise partners, and restaurant operators.
• Ensure restaurants receive the materials, communications, and support needed to execute programs successfully.
• Identify potential project issues early, recommend solutions, and drive resolution to keep work on schedule.
• Support the growth and optimization of guest loyalty and CRM programs.
• Use guest purchase behavior and engagement data to build segments, develop targeted offers, and identify opportunities to increase frequency and repeat visits.
• Coordinate targeted offers, direct guest communications, email, mobile, and digital campaigns.
• Track campaign and loyalty performance and identify opportunities for improvement.
• Support local store marketing, community initiatives, grand openings, fundraisers, and market-specific promotions.
• Partner with Operations and franchise teams to make marketing programs practical and easy to execute.
• Coordinate marketing requirements across POS, loyalty, digital ordering, pricing, discounts, and promotional setup with Operations and technology providers.
• Validate offers and promotions before launch for accurate pricing, eligibility, messaging, and guest experience across channels, and coordinate resolution of issues.
• Coordinate day-to-day projects with agencies, designers, printers, photographers, technology providers, and other vendors.
• Manage project briefs, revisions, approvals, timelines, and deliverables.
• Ensure marketing materials are accurate and aligned with brand standards.
• Maintain organized campaign assets, templates, and marketing resources.
• Track sales, transactions, promotional redemption, loyalty activity, digital engagement, and other campaign measures.
• Prepare campaign recaps, identify key learnings, and provide clear recommendations and next steps.
• Use results and field feedback to help improve future programs.
• Support the Head of Marketing with ongoing performance reporting.

Benefits

• Company-supported health coverage.
• Paid time off.
• 401(k) retirement plan.
• People-first, collaborative Support Center culture.
• Employee recognition, team celebrations, and company events.
• Opportunities to grow experience across two restaurant brands and multiple marketing and operating areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level