Commercial Account Manager

The Commercial Account Manager at Foursquare will be responsible for ensuring the success of SMB & Mid Market customers. They will work closely with the Customer Success org, cross-functional partners, and revenue leadership team to drive positive renewal outcomes and grow customer relationships. The role involves effective discovery, contract negotiations, accurate forecasting, and advocating for customers. The ideal candidate will have experience in sales or account management, a history of exceeding revenue targets, and excellent interpersonal skills.

• Leading effective discovery, creating alignment, and spearheading contract negotiations leading to positive renewal outcomes across the book of business
• Growing the breadth and depth of customer relationships through effective multi-threading
• Accurately forecasting renewal outcomes each quarter
• Actively working with customers to help guide and shape Foursquare's own product roadmap
• Taking a relentless approach to advocating for customers
• History of exceeding sales revenue targets
• Experience managing renewals involving multiple stakeholders
• Excellent interpersonal skills with a history of building strong business relationships
• Successful history of actively managing and consistently exceeding customer expectations
• Experience utilizing MEDDPICC preferred

• 3+ years of relevant experience across Sales or Account Management (DAAS or SAAS experience required)
• History of exceeding sales revenue targets
• Experience managing renewals involving multiple stakeholders (e.g. business teams, technical teams, procurement, legal, etc)
• Excellent interpersonal skills with a history of building strong business relationships
• Successful history of actively managing and consistently exceeding customer expectations
• Experience utilizing MEDDPICC preferred
• Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!

• Fully Flexible Workplace - work from home, one of our offices or a combination of the two!
• Unlimited PTO - rest and recharge when you need it!
• Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insurance
• Savings and Investments - 401(k) with company match
• Home Office Setup - you get all necessary hardware and internet reimbursement
• Family Planning and Fertility Programs - programs via Carrot and Maven
• Employee Resource Groups - to help you stay connected