Cloud Partner Success Manager with German (DACH Region)

The Cloud Partner Success Manager at Acronis is responsible for driving revenue growth through account planning with dedicated partners and increasing adoption of new services. They will work as part of the Inside Sales Channel Management organization and will be focused on retaining and creating a best-in-class partner experience. The ideal candidate will have experience in account management, a passion for data protection and cyber security, and the ability to work in a dynamic, global team.

• Drive quarter over quarter cloud revenue growth through assigned partners
• Conduct territory analysis and planning to identify top potential partners in dedicated geographies
• Perform account planning with managed partners, tailoring the level of detail based on partner engagement, loyalty, and responsiveness
• Train new and existing partners on existing and new products
• Guide partners through onboarding and enablement stages, providing necessary knowledge, resources, and tools
• Encourage partners to adopt Acronis Automation and Security tooling to enhance operational efficiency
• Motivate and enable partners to sell Acronis services to existing and new customers, as well as retain existing customers
• Ensure partner satisfaction and act as a trusted advisor and single point of contact throughout the partner lifecycle
• Drive successful upsell/cross-sell initiatives with partners to increase new services attach rate
• Put maximum efforts to avoid churn and retain partners
• Engage and coordinate internal resources to support dedicated partners' growth
• Profile managed partners on vendors and tools they sell/use, maintaining Partner Passport with at least 80% fields filled out
• Understand partner lifecycle management and lead partners through regular activities focused on education and commitment
• Maintain regular contact with partners based on priority
• Minimum 3 years of sales and marketing experience in the MSP channel software industry
• Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
• In-depth knowledge of channel and field sales, with an understanding of the cloud market business model
• Strong presentation, communication, and interpersonal skills
• Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines.

• Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired
• Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
• In-depth channel and field sales knowledge with understanding of the cloud market business model
• Strong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questions
• Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines

• Drive quarter over quarter cloud revenue growth
• Perform account planning with managed partners
• Train new and existing partners on products
• Guide partners through onboarding and enablement stage
• Motivate and enable partners to sell Acronis services
• Drive partner satisfaction and act as a trusted advisor
• Drive successful upsell/cross-sell initiatives with partners
• Engage internal resources to help partners' growth
• Profile every managed partner on vendors and tools they sell/use
• Maintain regular contact with every partner
• Minimum 3 years of sales and marketing experience in the MSP channel software industry
• Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
• Strong presentational, communication, and interpersonal skills
• Self-motivated with a high level of discipline and attention to detail
• Team-player with a positive attitude
• Comfortable with ambiguity and willingness to adapt to changes
• Highly persistent in follow-up conversations, negotiations, and closing sales skills
• Fluent in English and German
• Passion and commitment to succeed by working hard and never giving up