Account Manager

Acronis is seeking an Account Manager to join their team and contribute to their rapid-growth and expansion. The Account Manager will be responsible for maintaining relationships with existing customers and prospects, with a focus on partners and alliances. They will also drive the renewal of customer maintenance contracts and close add-on sales opportunities. The ideal candidate will thrive in a dynamic, global team and possess strong communication and sales skills.

• Rely on joint account planning with Partners sales reps to grow pipeline and close deals
• Work with customers and prospects in the assigned territory
• Develop and close business, in conjunction with Acronis partners, alliances, and assigned sales team within various accounts
• Leverage business generated by Partners and End Users/Customers
• Responsible for the renewal of customer maintenance contracts in their assigned territory; this includes providing quotes directly to customers and/or their assigned channel partners
• Responsible for upselling customers and developing sales pipelines by proactively calling to convert sales conversations to identified prospects
• Develop sales opportunities by researching and identifying potential accounts; building rapport, providing technical information and explanations; preparing quotations
• Handle customer and partner inquiries related to quotes, pricing, co-terming, up-selling, and reinstatement of maintenance contracts
• Positively interact and collaborate with Customers, Acronis partners
• Identify and pursue maintenance reinstatement opportunities
• Assist in negotiation of maintenance agreements
• Enter forecasting and account/opportunity details in Acronis CRM (SalesForce); provide weekly updates including but not limited to dollar amounts, status and decision makers, and next steps in closing opportunities
• Work closely with distributor, Acronis Sales manager, and Sales Engineers to ensure sales closure
• Perform other duties as assigned and meet the job expectations for the respective grade

• Must have at least 3 years of sales and/or account management experience, preferably selling software into vertical markets.
• Prior software sales experience preferred through partners, VARS, and channels.
• Excellent communication skills.
• Excellent written and oral communication and presentation skills.
• Strong PC skills including MS Office Suite.

• Competitive salary and compensation package
• Opportunity to work with cutting-edge technology in the field of cyber protection
• Rapid-growth and expansion phase of the company
• Dynamic and global work environment
• Opportunity to work in a fast-paced and rapidly changing industry
• Impactful role in the success of the company
• Opportunity to work with a diverse and talented team
• Opportunity to develop and maintain long-lasting relationships with customers and partners
• Focus on joint account planning with partners to grow pipeline and close deals
• Opportunity to work with customers and prospects in assigned territory
• Development and closure of business opportunities with partners, alliances, and sales team
• Leverage business generated by partners and end users/customers
• Responsibility for renewal of customer maintenance contracts
• Upselling opportunities and development of sales pipelines
• Research and identification of potential accounts
• Collaboration and positive interaction with customers and partners
• Opportunity to negotiate maintenance agreements
• Opportunity to work closely with distributors and sales engineers
• Opportunity to contribute to forecasting and account/opportunity details
• Opportunity to work with Acronis CRM (SalesForce)
• Opportunity to deliver client-focused solutions based on customer needs
• Knowledge of IT market, particularly Korean IT market
• Native Korean and fluent English language skills
• Equal opportunity employer with a diverse and inclusive work environment.