Cloud Partner Account Manager with German (DACH Region)

Acronis is seeking a Cloud Partner Success Manager to join their team and contribute to their rapid-growth and expansion. As the Cloud PSM, you will be responsible for driving revenue growth, increasing adoption of new services, and creating a best-in-class partner experience. This role requires experience in account management, a passion for data protection and cyber security, and the ability to work in a dynamic, global team. The ideal candidate will embody Acronis' company values and thrive in a fast-paced and changing work environment.

• Drive quarter over quarter cloud revenue growth through assigned partners
• Perform territory analysis and planning to identify top potential partners in dedicated geographies
• Conduct account planning with managed partners, tailored to their engagement, loyalty, and responsiveness
• Train new and existing partners on existing and new products
• Guide partners through onboarding and enablement stages, providing necessary knowledge, resources, and tools
• Encourage partners to adopt Acronis Automation and Security tooling for increased operational efficiency
• Motivate and enable partners to sell Acronis services to existing and new customers
• Drive partner satisfaction and act as a trusted advisor throughout the entire partner lifecycle
• Drive successful upsell/cross-sell initiatives with partners to increase new services attach rate
• Focus on retaining partners and minimizing churn
• Engage internal resources to support dedicated partners' growth
• Profile managed partners and maintain Partner Passport with relevant information
• Lead partners through regular activities focused on education, evangelization, and commitment
• Maintain regular contact with partners based on priority
• Minimum 3 years of sales and marketing experience in the MSP channel software industry
• Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
• In-depth knowledge of channel and field sales, with understanding of the cloud market business model
• Strong presentation, communication, and interpersonal skills
• Self-motivated with attention to detail and ability to meet deadlines in a fast-paced environment

• Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired
• Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
• In-depth channel and field sales knowledge with understanding of the cloud market business model
• Strong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questions
• Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy

• Meal vouchers
• Supplemental Health insurance
• Annual paid leave of 25 working days
• Tickets for conferences and seminars