Account Manager – DACH

Acronis is seeking an Account Manager to drive renewal for customer maintenance contracts in the DACH region and identify add-on sales opportunities. The ideal candidate will have strong communication and interpersonal skills, as well as the ability to articulate product features and close sales. This role offers career paths to Inside Sales Representative, Partner Account Manager, or Key Account Manager based on performance. Acronis is a global, fast-paced software company focused on cyber protection, and the successful candidate will thrive in a dynamic and rapidly changing work environment.

- Responsible for the renewal of customer maintenance contracts in DACH region - Provide quotes directly to customers and/or their assigned channel partners - Upsell customers and identify opportunities for add-on sales of Acronis products - Develop sales opportunities by researching and identifying potential accounts - Build rapport with customers and partners, provide technical information and explanations, and prepare quotations - Handle customer and partner inquiries related to quotes, pricing, co-terming, up-selling, and reinstatement of maintenance contracts - Interact and collaborate with customers and Acronis partners - Identify and pursue maintenance reinstatement opportunities - Assist in negotiation of maintenance agreements - Work closely with distributor, Acronis Sales manager, and Sales Engineers to ensure sales closure - Fluent in German verbal and written and English - Strong communication and interpersonal skills - Strong time management skills - Ability to articulate product's different features and answer customer questions - Strong closing sales skills - Knowledge of Salesforce is preferred - Able to meet daily call targets and KPI targets - Punctual, reliable, and strong attention to detail - Self-motivated, upbeat, organized, and highly persistent in follow-ups - Flexible, team player, open to changes in responsibilities and strategy - Previous experience as an Account Manager desired - Experience in B2B sales desired - Previous experience in the IT industry desired

- Fluent in German verbal and written and English - Strong communication and interpersonal skills - Strong time management skills - Ability to articulate product’s different features and answer customer questions - Strong closing sales skills - Knowledge of Salesforce preferred - Able to meet daily call targets and KPIs - Punctual, reliable, and attention to detail - Self-motivated, upbeat, organized, and persistent in follow-ups - Flexible, team player, open to changes in responsibilities and strategy - Previous experience as an Account Manager desired - Experience in B2B sales desired - Previous experience in the IT industry desired

- Competitive Benefits - Employee recognition and referral bonus programs - Hybrid and flexible working models - 25 days paid annual leave - Supplementary health insurance for employees and family members, including dental treatment and childbirth bonus - Monthly sports card for employees and family members - Monthly public transport card - Office Benefits - Convenient and modern office location in state of the art building including office massage and game rooms - Free parking for cars and bicycles - Free office lunch vouchers - Team-building and social activities - Professional Development - Global mentorship program - Trainings, certifications and professional development activities - Participation in conferences and seminars