Client Project Coordinator 1

Pace Analytical Services•Mansfield, MA
•Remote

About The Position

The Client Project Coordinator provides administrative and coordination support to the Project Management team and serves as a liaison between project management and sample receiving/log-in to support smooth intake, setup, and execution of client work. The posting describes the opportunity as remote, with candidates required to be within driving distance of a laboratory for training and onsite availability in Mansfield, Massachusetts. The role is scheduled Monday through Friday, 8:00 AM to 5:00 PM, and pays $20.00 per hour. Compensation may vary based on geographic location, relevant experience, education, skills, internal equity, market conditions, budgetary considerations, and organizational compensation guidelines. Pace describes its work as advancing science, environmental sustainability, and the health and safety of communities.

Requirements

  • Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
  • One year of customer service experience, or an equivalent combination of education, training, and experience.
  • Strong organization, attention to detail, and task-prioritization skills.
  • Must be within driving distance of a Pace laboratory for training and onsite availability in Mansfield, Massachusetts.

Responsibilities

  • Oversee, review, complete, and process project management forms, documents, databases, and related information.
  • Serve as a liaison for client project needs and provide guidance and recommended actions to internal Pace teams to support successful project setup.
  • Direct client calls and requests to the appropriate Project Manager for follow-up.
  • Schedule and enter bottle orders into the container order system based on client sample needs.
  • Review login dashboards and update information and confirmations as needed.
  • Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements.
  • Interpret and apply department policies and procedures, and assist with compliance with applicable laws, rules, and regulations with guidance as needed.
  • Suggest improvements to contribute to departmental efficiency.
  • Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan with immediate 100% vesting in the employer match.
  • Life, disability, and voluntary benefits.
  • Paid holidays, sick days, and vacation days.
  • Health savings account (HSA).
  • Wellness program.
  • Flexible spending accounts.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Parental leave.
  • Optional legal coverage and identity-theft protection.
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