Channel Sales Development Representative (Hybrid) (Fluent in Spanish/Portuguese)

The Channel Sales Development Representative (LATAM) at KnowBe4 plays a crucial role in ensuring a positive experience for prospective partners. They engage with prospects, conduct initial discovery, educate them on KnowBe4 products and partner programs, and pass qualified partners to the Channel Sales team. Additionally, they reach out to existing KnowBe4 partners to reignite their interest in selling KnowBe4 products. This role requires previous Channel SDR experience and knowledge of selling into the LATAM IT market.

• Reach out to prospects (partners) via phone and/or email to generate interest in the partner program
• Identify and qualify prospective partners who are a good fit for KnowBe4's global partner program
• Educate prospective partners on the partner program, requirements, and deliverables
• Complete partner discovery details in Salesforce.com and provide a basic assessment
• Follow up and recommend the most relevant program based on partner "type"
• Develop opportunities for the Channel sales team from prospecting and marketing generated leads
• Respond, engage, and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute a strong prospecting plan, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com
• Provide in-depth information to the Channel Account Managers to enable the most qualified and productive demos
• Follow policy and procedure for following up on leads
• Pass qualified partners to the Channel Account Management team
• Reignite existing KnowBe4 partners that are not currently transacting to renew interest
• Pass reignited partners that are invested in generating new business to the Channel Account Management team
• Recruit partners to attend partner portal walkthrough webinars

• Bachelor's Degree a plus
• Previous Channel SDR experience
• Previous experience selling into LATAM IT

• Company-wide monthly bonuses
• Employee referral bonuses
• 401k matching (US)
• Fully paid medical insurance (US)
• Open/generous paid time off (length varies by country)
• Parental leave (length varies by country)
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Gym benefits
• Relaxed dress code
• Modern, high-tech, and fun work environment