CATERING TO YOU SUPERVISOR (FULL TIME)
About The Position
The Catering to You Supervisor coordinates patient meal service and special requests or needs for the Catering to You Program. The role ensures employees are adequately trained and units are properly staffed, and oversees systems and processes to meet the program’s strategic and operational objectives. The supervisor works with catering associates, nursing staff, and patients to support meal selection and delivery. The position also ensures compliance with patient rights and confidentiality policies, food safety practices, and applicable regulatory standards. Additional duties may be assigned.
Requirements
- Five years of experience in high-volume catering and/or office administration.
Responsibilities
- Oversee systems and processes to achieve the strategic and operational objectives of the Catering to You service.
- Supervise catering associates.
- Ensure patients can access menu alternatives permitted by prescribed diets, taking food allergies and sensitivities and cultural, ethnic, and religious preferences into account when requested or needed.
- Interact with nursing staff and evaluate patient meal selection, tray completion, delivery, and retrieval processes daily.
- Respond to patients’ needs and promptly resolve complaints or report concerns to a supervisor as appropriate.
- Follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
- Comply with federal, state, and JCAHO regulatory standards.
- Follow HACCP guidelines to ensure the quality and safety of the food supply.
- Complete required documentation, reports, and logs.
- Perform other duties as assigned.
Benefits
- Free meals, uniforms, and laundering service available at select locations.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program.
- Medical, dental, vision, life and AD, and disability insurance for full-time positions.
- Commuter Benefits for full-time positions.
- Employee Assistance Program for full-time positions.
- Flexible Spending Accounts (FSAs) for full-time positions.
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
