CATERING TO YOU SUPERVISOR (FULL TIME)
About The Position
TouchPoint Support Services is hiring a full-time Catering to You Supervisor at Ascension Saint Thomas Rutherford in Murfreesboro, Tennessee. The role coordinates patient meal service and special requests for the Catering to You Program, oversees service operations, supervises catering associates, and ensures employees are trained and units properly staffed. The supervisor supports a responsive, high-quality patient dining experience while complying with food safety, confidentiality, and regulatory requirements. The position pays $19.50 to $23.00 per hour. The schedule is 12:30 p.m. to 8:30 p.m.; days may vary, and rotating weekends and holidays are required.
Requirements
- Prior food service experience.
- Prior customer service experience.
Responsibilities
- Oversee systems and processes to accomplish strategic and operational objectives for the Catering to You service.
- Supervise catering associates.
- Ensure employees are adequately trained and units are properly staffed.
- Provide menu alternatives consistent with prescribed diets and patient food allergies, sensitivities, cultural, ethnic, and religious preferences.
- Interact with nursing and evaluate patient meal selection, tray completion, delivery, and retrieval processes daily.
- Respond to patients' needs and promptly resolve concerns or complaints, escalating concerns to a supervisor when appropriate.
- Follow facility confidentiality and patient rights policies under HIPAA.
- Comply with federal, state, and JCAHO regulatory standards.
- Follow HACCP guidelines to ensure food quality and safety.
- Complete required documentation, reports, and logs.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
