Catering To You Supervisor (Full Time)
About The Position
TouchPoint Support Services is hiring a full-time Catering To You Supervisor at Ascension Saint Thomas Rutherford in Murfreesboro, Tennessee. The role coordinates patient meal service and special requests or needs for the Catering to You Program. The supervisor ensures that employees are adequately trained and units are properly staffed, while overseeing service systems and processes to meet the program's strategic and operational objectives. The stated pay range is $19.50 to $23.00 per hour. The position works a full-time schedule from 12:30 p.m. to 8:30 p.m. Days may vary, and rotating weekends and holidays are required. Prior food service and customer service experience is required. The role supports patient hospitality and healing while following patient rights, confidentiality, food safety, and applicable regulatory requirements.
Requirements
- Prior food service experience.
- Prior customer service experience.
Responsibilities
- Oversee systems and processes to ensure the strategic and operational objectives of the Catering to You service are accomplished.
- Supervise catering associates.
- Ensure patients are offered menu alternatives, as allowed by prescribed diets, that account for food allergies and sensitivities and cultural, ethnic, and religious preferences.
- Interact with nursing and evaluate patient meal selection, tray completion, tray delivery, and tray retrieval processes daily.
- Respond to patients' needs at all times.
- Resolve patient concerns or complaints immediately and/or report concerns to a supervisor as appropriate.
- Follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
- Comply with regulatory agency standards, including federal, state, and JCAHO requirements.
- Follow HACCP guidelines to ensure the quality and safety of the food supply.
- Complete required documentation, reports, and logs.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
- Medical insurance (full-time positions)
- Dental insurance (full-time positions)
- Vision insurance (full-time positions)
- Life Insurance/AD (full-time positions)
- Disability Insurance (full-time positions)
- Commuter Benefits (full-time positions)
- Employee Assistance Program (full-time positions)
- Flexible Spending Accounts (full-time positions)
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
