CATERING TO YOU ASSOCIATE (FULL TIME)
About The Position
The Catering to You Associate is responsible for patient food service on assigned units, including menu selections, tray assembly and delivery, tray pick-up, special requests, and between-meal food delivery. The role works with nursing departments, clinical dieticians, and other personnel to provide patient services while respecting prescribed diets, allergies and sensitivities, and cultural, ethnic, and religious preferences. The associate follows food safety, infection control, confidentiality, patient rights, and regulatory requirements. The position is full-time at New York Presbyterian, 1283 York Avenue, 12th Floor, New York, NY. Days and hours may vary; further schedule details are provided at interview.
Requirements
- Previous patient care and hospitality experience is required.
Responsibilities
- Communicate with nursing departments, clinical dieticians, and other personnel to provide excellent patient services.
- Introduce the Catering to You program to new patients using scripted methods.
- Take patient menu selections before meals and offer alternatives as permitted by prescribed diets, food allergies and sensitivities, and cultural, ethnic, and religious preferences.
- Assemble trays according to the patient menu and tray ticket, and retrieve trays from patient rooms.
- Comply with regulatory agency standards, including federal, state, and JCAHO requirements.
- Follow facility confidentiality and patient rights policies as outlined in HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Perform other duties as assigned.
- Use appropriate protective gloves when handling or using knives, peelers, choppers, mandolins, slicers, hot pans, ovens, warmers, or steam tables.
- Wear slip-resistant shoes and use proper lifting techniques.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
- Employee Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
