Catering To You Associate - Part Time - Day

Hackensack Meridian Health•Brick, NJ

About The Position

The Catering to You - Patient Dining Associate assists patients with menu selections and works closely with the Food and Nutrition Department and clinical staff to address patients’ nutrition needs and requirements. The associate uses this knowledge to accommodate individual patient requests while ensuring meals are nutritious and satisfactory. The role also supports meal assembly, delivery, and pickup and provides patient-focused customer service.

Requirements

High school diploma, GED, or equivalent program.
Customer service skills.
Proficiency with basic computer skills.
Ability to learn quickly and adapt to changing patient needs.
Strong sense of accountability for improving the lives of patients and caregivers.
Strong teamwork focus.
Dedication to ongoing education.
Ability and passion to deliver high-quality care with a strong patient focus.

Nice To Haves

Food service experience.

Responsibilities

Maintain accurate and current information for each patient on assigned units.
Demonstrate knowledge of modified diets, appropriate condiments, and related dietary restrictions, as assessed by a written test provided by clinical staff; report patients’ understanding of their diets to a Dietitian or Diet Technician.
Assist the Dietitian with monitoring patients who are NPO, on liquid diets, or require intake recording.
Adapt accurately and effectively to physician-ordered modified diets and ensure timely service through quality patient customer service.
Assist patients with menu selections and work with the Food and Nutrition Department to assemble selected meals on trays and deliver and pick up meal trays.
Communicate patient- or resident-related problems to appropriate personnel in a timely manner.
Perform other duties and projects as assigned.
Adhere to HMH organizational competencies and standards of behavior.