Catering Supervisor

DineAmic Hospitality • Chicago, IL

1d

About The Position

The Catering Supervisor coordinates catering order fulfillment for building tenants and off-site clients, including offices, homes, and event locations. This hands-on logistics and service role involves verifying orders, organizing supplies and equipment, completing deliveries, and supporting setup, guest service, and breakdown. Food preparation and cooking are performed by the culinary team.

The Catering Supervisor may provide training, coaching, and work direction to other team members during order fulfillment and service. The role requires attention to detail, strong organization and communication, responsive guest service, and the ability to manage changing priorities independently while collaborating with culinary, management, and private event sales teams.

Requirements

• Required food safety certification, or ability to obtain it within the designated timeframe.
• If assigned driving duties, a valid driver’s license and driving record that meets company requirements.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Previous experience in catering, restaurant service, banquet operations, delivery, or hospitality operations.
• Experience coordinating orders, deliveries, event setup, or service logistics.
• Experience training employees or directing service tasks.

Responsibilities

• Review order details, timelines, delivery instructions, and service needs with management and private event sales.
• Coordinate with culinary teams to confirm quantities, packaging, dietary requirements, and completion times.
• Verify order accuracy and completeness, and stage food, beverages, supplies, and equipment for delivery.
• Confirm upcoming order needs and provide training, task direction, and support to employees assisting with fulfillment.
• Coordinate and complete timely deliveries, pickups, loading, and unloading.
• Set up food displays, beverage stations, and service areas according to client requirements.
• Respond to client and guest needs, replenish service areas, and promptly escalate concerns.
• Complete breakdown and return supplies and equipment to their designated locations.
• Keep catering equipment, supplies, work areas, and storage clean, organized, and ready for use.
• Monitor inventory and report replenishment needs, missing items, or damaged equipment.
• Follow food handling, temperature, sanitation, safety, and quality standards throughout fulfillment and service.
• Complete required checklists, logs, and records, and communicate operational updates to relevant teams.

Benefits

• Paid leave
• Paid sick leave
• Commuter benefits
• 401(k) with match
• Company-paid Employee Assistance Program
• Food and beverage discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed