Catering Supervisor

Eat'n Park Hospitality Group•Loretto, PA

About The Position

The Catering Supervisor joins the Parkhurst Dining team at Eat’n Park Hospitality Group. This role supervises team members in its area of responsibility, maintains service standards, and supports a positive guest experience. The supervisor works with management to identify and implement service improvements, follows Parkhurst and client policies and procedures, and coaches team members on the Smile Plus hospitality imperatives. The role may also assist with purchasing food and supplies.

Requirements

  • Three or more years of professional experience, including at least one year in a catering supervisory role.
  • Strong planning and organizational abilities, including the ability to meet deadlines.
  • Strong leadership, communication, and team management skills.
  • Proficiency in Microsoft software programs.
  • High school diploma or GED.

Responsibilities

  • Supervise team members in the assigned area of responsibility.
  • Consult with management to make changes that improve services.
  • Follow established Parkhurst and client policies and procedures.
  • Uphold standards.
  • Communicate using Smile Plus skills and coach team members on the Smile Plus hospitality imperatives.
  • Assist with purchasing food and supplies, as needed.
  • Maintain a presence in service areas to assess customer satisfaction and resolve problems.
  • Communicate findings to management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid Time Off
  • Access to Smile Universe training and internal promotion pathways
  • 20% discount at all company brands
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