Catering Supervisor

Eat'n Park Hospitality Group • Fort Wayne, IN

2d

About The Position

Eat’n Park Hospitality Group is seeking a Catering Supervisor to join its Parkhurst Dining team. The role supervises team members in the assigned area, supports service quality and customer satisfaction, follows Parkhurst and client policies, and helps uphold the organization’s hospitality standards. The supervisor may assist with purchasing food and supplies and communicates service findings to management.

The position is part of a family-owned hospitality group whose shared purpose is “to Create a Smile.” The company offers health and well-being resources, training and internal promotion pathways, and a discount across its brands.

Requirements

• At least three years of professional experience, including at least one year in a catering supervisory role.
• Strong planning and organizational abilities, including the ability to meet deadlines.
• Strong leadership, communication, and team management skills.
• Proficiency in Microsoft software programs.
• High school diploma or GED.

Responsibilities

• Supervise team members in the assigned area of responsibility.
• Consult with management to make changes that improve services.
• Follow established Parkhurst and client policies and procedures.
• Uphold service standards.
• Communicate using Smile Plus skills and coach team members on the Smile Plus hospitality imperatives.
• May assist with purchasing food and supplies.
• Maintain a presence in service areas to assess customer satisfaction and resolve problems.
• Communicate service findings to management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid Time Off
• Access to Smile Universe training and internal promotion pathways
• 20% discount at all company brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED