Catering Supervisor

Parkhurst Dining (Eatn Park Hospitality Group)•Fort Wayne, IN

About The Position

Eat’n Park Hospitality Group is seeking a Catering Supervisor to join its Parkhurst Dining team. The role supervises team members in the assigned area, upholds Parkhurst and client policies and service standards, and works with management to improve services. The supervisor communicates using Smile Plus skills and coaches team members on the hospitality imperatives. The role may also assist with purchasing food and supplies. It maintains a presence in service areas to assess customer satisfaction, resolve problems, and communicate findings to management. Eat’n Park Hospitality Group is a family-owned and operated company with more than 150 locations, nearly 10,000 team members, and brands across more than a dozen states. Its shared purpose is “to Create a Smile,” guided by its Core Values. The company offers health and well-being resources, career growth opportunities, and a discount at its brands.

Requirements

Three or more years of professional experience, including at least one year in a catering supervisory role.
Strong planning and organizational abilities, including the ability to meet deadlines.
Strong leadership, communication, and team management skills.
Proficiency in Microsoft software programs.
High school diploma or GED.

Responsibilities

Supervise team members in the assigned area and consult with management about changes to improve services.
Follow established Parkhurst and client policies and procedures, and uphold standards.
Communicate using Smile Plus skills and coach team members on the Smile Plus hospitality imperatives.
May assist in purchasing food and supplies.
Maintain a presence in service areas to assess customer satisfaction and resolve problems.
Communicate findings to management.