Catering & Special Events Supervisor

Westminster-Canterbury on Chesapeake Bay • Virginia Beach, VA

1d • Onsite

About The Position

The Catering & Special Events Supervisor oversees service staff and coordinates the successful preparation, execution, and breakdown of catering and special events. The role ensures appropriate staffing, equipment, room setups, and resources; reviews Banquet Event Orders (BEOs); and communicates event details to the kitchen, service staff, and other departments. The position also provides administrative and operational support, including scheduling, documentation, financial tracking, inventory management, and adherence to WCCB procedures and quality standards. The supervisor models and promotes the organization’s values of respect, passion, and professionalism.

Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community founded in 1982 and located on the southern shore of Chesapeake Bay. Its mission is to enrich lives through purpose, belonging, and wellness. The position is full-time, salaried, and exempt, with a flexible schedule that includes days, nights, and weekends based on event schedules and operational needs. It reports to the Catering and Special Events Manager.

Requirements

• High school diploma or equivalent.
• At least 21 years of age.
• At least three years of experience in catering and hospitality.
• At least one year of leadership or supervisory experience.
• Intermediate proficiency with Microsoft Office and Google Workspace.
• Ability to learn and effectively use event management, POS, scheduling, and other departmental software.
• Strong organizational skills and attention to detail, including accurate recordkeeping and appropriate handling of confidential information.
• Willingness to receive an annual flu vaccine.
• Ability to address outside and inside inquiries.
• Ability to supervise and train co-workers.
• Ability to exercise discretion and work independently.
• Knowledge of proper food handling, safety standards, and sanitation practices.
• Ability to stand and walk for extended periods and remain physically active throughout events.
• Ability to lift, carry, push, and pull up to 50 pounds, including maneuvering carts and event equipment safely.
• Ability to lift, carry, and balance trays weighing approximately 20–30 pounds.
• Ability to frequently stoop, bend, reach, push, pull, and maneuver safely throughout work and event areas.
• Sufficient manual dexterity to safely operate a fire extinguisher and manipulate kitchen and event equipment.

Nice To Haves

• Associate degree in Business Administration, Hospitality Management, or a related field.
• Demonstrated proficiency with scheduling, invoicing, inventory tracking, or departmental reporting.
• Demonstrated experience with food service documentation, sanitation requirements, and Virginia ABC regulations.

Responsibilities

• Provide administrative and operational support to the Catering & Special Events Manager.
• Review BEOs to determine staffing levels, assignments, equipment, room setups, and event requirements.
• Coordinate and distribute weekly staff schedules, event sheets, staffing assignments, and operational updates.
• When the manager is absent, coordinate requests for rooms, equipment, and catering services and assist with client communication and event details.
• Supervise event setup, execution, and breakdown, maintaining food, beverage, meeting, and service standards.
• Lead and motivate service staff to provide excellent service and a high-quality resident and guest experience.
• Work with the manager to hire, train, and develop service staff; assist with training plans and maintain training and certification records.
• Communicate event details, daily activities, staffing changes, and relevant information to the kitchen, service staff, Security, and other departments.
• Maintain organized event documentation, including contracts, BEOs, client and payment records, schedules, and correspondence.
• Prepare and distribute weekly event invoices, miscellaneous community charges, parking updates, and other departmental communications.
• Record and track event deposits, payments, resident and outside guest charges, revenue, and outstanding balances; identify discrepancies for resolution.
• Assist with daily, weekly, and monthly financial and operational reports.
• Maintain event information in applicable computer systems and organized electronic and physical filing systems.
• Manage storage, requisition, distribution, and tracking of alcoholic beverages for catered events in accordance with WCCB policies and Virginia ABC regulations.
• Assist with inventory control and reduction of breakage or loss of china, glassware, silverware, catering equipment, and other supplies.
• Manage opening and closing side work and inspect banquet areas for cleanliness and closing standards.
• Maintain clean and organized front-of-house and back-of-house event areas.
• Maintain confidentiality when handling financial, resident, client, and other sensitive information.
• Assist with special projects and additional duties assigned by the manager.

Benefits

• Medical, dental, and vision insurance available on day one.
• Life and short- and long-term disability insurance.
• Retirement plan with employer match.
• Paid time off and six paid holidays plus two floating holidays.
• Tuition assistance and scholarships for employees and their families.
• Employee Assistance Program.
• Legal and identity theft protection plans.
• Team member discounts.
• Career growth and leadership development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED