Special Events Supervisor
About The Position
The Special Events Supervisor oversees parking-lot operations and employees during assigned shifts. The role verifies shift transactions against cash on hand, responds to customer service issues, maintains order at the assigned lot, and coordinates with police and security personnel. The supervisor also monitors vehicle counts, reports safety hazards and policy violations, troubleshoots minor revenue-control equipment issues, completes facility inspections and documentation, assists with cleanup, and substitutes for other positions when necessary. The position requires maintaining a neat appearance and complete uniform, along with knowledge of the garage, nearby streets, landmarks, and freeways.
Requirements
- Must be at least 18 years old.
- Minimal high school diploma or equivalent.
- Ability to read and comprehend simple instructions, short correspondence, and memos in English.
- Ability to apply common-sense understanding to carry out detailed but standard written or oral instructions.
- Ability to respond effectively and positively to customer problems or complaints.
- Ability to adapt to changes in the work environment and deal with change, delays, or unexpected events.
- If expected to drive a company vehicle or drive on company business, must have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Nice To Haves
- Cashier or parking experience is preferred, but not required.
Responsibilities
- Verify shift transactions against cashier's money on hand during bank drops.
- Respond to customer service issues and resolve them on the spot.
- Maintain order in the assigned lot.
- Maintain relationships with the police department and security personnel.
- Supervise employees and serve as a liaison between employees and upper management.
- Count vehicles on location throughout the shift, as needed.
- Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts.
- Report unknown, observed, or suspected violations of company policy, safety hazards, or unusual occurrences to managers.
- Troubleshoot minor issues with revenue-control equipment.
- Complete daily facility inspections and other required documentation.
- Assist with cleanup of debris, water, oil spills, and other messes.
- Substitute for any position, if necessary.
- Maintain thorough knowledge of all areas of the garage and of major local streets, landmarks, and freeways.
- Complete other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
