Special Events Attendant

Metropolis Technologies•Baltimore, MD
•$16 - $17•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a large parking network across North America and Europe. The Special Events Attendant role supports sports and entertainment events and is suited to someone who enjoys interacting with customers and wants a flexible schedule and opportunities to learn and grow with SP+. The attendant provides customer service, processes parking payments, helps manage traffic flow, and follows cash-handling and shift-reporting procedures. The role requires arriving on time in a neat, complete uniform and learning the requirements and surroundings of each event location. Work may be outdoors in varying weather conditions. The listed pay is $16.00–$16.50 per hour. Eligible employees may participate in company benefit plans.

Requirements

  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to present information effectively in one-on-one situations to customers and other employees.
  • Ability to write simple correspondence.
  • Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using units of American money.
  • Maintain a neat and clean appearance and wear the complete uniform at all times.
  • Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift and move up to 25 pounds.
  • Ability to work outside in varying weather conditions, including cold, rainy, snowy, harsh, hot, and humid conditions.

Responsibilities

  • Courteously assist customers and answer their questions.
  • Deliver quality customer service, receive payment for parking services, and facilitate traffic flow through the gate.
  • Arrive for every scheduled workday on time and in a neat, clean uniform.
  • Give directions and know the surroundings well enough to inform customers about locations in the city.
  • Control traffic at entrances and exits as needed.
  • Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility or Senior Manager.
  • Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
  • Learn each Special Event location and its requirements.
  • Count bank money at the beginning of the shift to verify the starting total.
  • Collect cash and/or coupons and maintain cash security.
  • Make change and issue receipts or tickets for transactions.
  • Verify shift transactions against money on hand and complete the cashier shift report.

Benefits

  • Flexible work schedule.
  • Daily pay through Payactiv.
  • Opportunities to learn and grow with SP+ and career growth.
  • Eligible employees may participate in medical, dental, vision, flexible spending account, long- and short-term disability, life insurance, accident insurance, 401(k), and paid time off plans.
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