Special Events Attendant

SP Plus•Fairfax, VA

14h

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The company operates a large parking network across North America and Europe. The Special Events Attendant supports parking and traffic operations at sports and entertainment events, providing courteous customer service and handling parking payments. The role requires learning each event location and its requirements, maintaining a neat appearance and complete uniform, and working outdoors in varying weather conditions. Work schedules and any special shift requirements vary by location; third-shift and weekend availability may be required where applicable.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to present information effectively in one-on-one situations to customers and other employees.
Ability to write simple correspondence.
Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American currency.
Maintain a neat and clean appearance and wear the complete uniform at all times.
Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift and move up to 25 pounds.
Availability for location-specific special shifts; third-shift and weekend availability may be required where applicable.

Responsibilities

Courteously assist customers and answer their questions.
Provide quality customer service, receive parking payments, and facilitate traffic flow through the gate.
Arrive on time for scheduled work in a neat and clean uniform.
Give directions and inform customers about locations in the city.
Control traffic at entrances and exits as needed.
Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility or Senior Manager.
Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
Learn each Special Event location and its requirements.
Count bank money at the beginning of a shift to verify the starting total.
Collect cash and/or coupons and maintain the security of cash.
Make change and issue receipts or tickets for each transaction.
Verify shift transactions against money on hand and complete the cashier shift report.