Catering Sales Manager OEM/HM

Crestline Hotels and ResortsStaunton, VA
Onsite

About The Position

Hotel 24 South, a member of Historic Hotels of America, is seeking a Catering Sales Manager to join their team. This stylish and timeless hotel, located in the heart of the Staunton historic district, offers 8,500 square feet of meeting space and hosts a variety of events including weddings, conferences, and reunions. The Catering Sales Manager will be responsible for selling, planning, and executing successful catering events to meet or exceed revenue and profit goals. This role serves as the liaison between the customer and the hotel's sales and operations departments, focusing on delivering top-notch customer service to foster repeat business and build relationships. This is an opportunity to work with a premium independent hotel and Crestline Hotels & Resorts, a company recognized for its innovative and inclusive approach.

Requirements

  • High school diploma or GED.
  • Two (2) to five (5) years of experience in hotel and/or conference center sales.
  • Extensive knowledge and ability to coordinate wedding ceremonies and receptions.
  • Ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system, etc.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets.
  • Negotiating and finalizing contracts and banquet event orders (BEO) by meeting with and/or telephoning clients.
  • Achieving sales goals.
  • Planning and detailing each event booked.
  • Oversight of the entire function.
  • Anticipating (or reacting to) group problems and providing solutions.
  • Preparing specialized reports, as needed.
  • Keeping abreast of budgeted revenue goals and assisting in putting together plans and actions or originating and generating business.
  • Ensuring that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensuring that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments.
  • Representing company at trade association meetings to promote property.
  • Communicating directly with Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts.
  • Belonging to associations that influence and aid in continuing education and securing future business.
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