OEM Catering Sales Mgr

Concord Hospitality Enterprises • Duluth, GA

1d • $65,000 - $70,000

About The Position

Concord Hospitality is seeking a proactive, results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. The role combines sales, event management, and guest service, with an emphasis on maximizing revenue and delivering exceptional experiences. The position requires a flexible schedule, including weekends and, during peak season, Tuesday through Saturday.

As a Concord leader, the manager is expected to inspire and support team members, foster a workplace where everyone can thrive, and lead with integrity, transparency, respect, and professionalism. The role also includes caring for team members and their families.

Concord describes its culture as being built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It offers a supportive, inclusive workplace where associates are valued, trained, and given opportunities to grow, and supports diversity and inclusion through its mission to be a “Great Place to Work for All.”

Requirements

• At least 2 years of experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts, or an equivalent combination of education and experience.
• Strong communication, negotiation, and organizational skills.
• Ability to work a flexible schedule and thrive in a fast-paced environment.
• Guest-focused, attentive to detail, and committed to outstanding service.

Responsibilities

• Sell and manage social and corporate catering events, including guest rooms, banquet food and beverage, and upselling contracted groups.
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs.
• Collaborate with hotel departments to ensure smooth event execution and guest satisfaction.
• Generate new business through solicitation, networking, and follow-up with past clients.
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records.
• Lead pre-event, on-site, and post-event communications to ensure service excellence.
• Monitor budgets, sales quotas, and revenue opportunities, and implement strategies to increase catering revenue during low-demand periods.
• Conduct site tours for prospective clients and facilitate client meetings as needed.
• Train, delegate, and guide staff to support smooth event operations and service standards.
• Inspire and support team members, foster an inclusive and positive work environment, and lead with integrity, transparency, respect, and professionalism.

Benefits

• Medical, dental, vision, life, and disability insurance for eligible full-time associates.
• 401(k) with company match.
• Tuition assistance.
• Discounted hotel stays.
• Training, development, and career advancement opportunities.
• Eligibility for a performance-based bonus upon attainment of objectives.
• Competitive wages.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed