OEM Sales Mgr

Concord Hospitality Enterprises•St. Louis, MO

2d•$26 - $33

About The Position

The position develops and fosters group and catering business for the hotel through proactive and reactive sales efforts. It provides a high level of customer satisfaction to external clients and internal partners, with the goal of generating repeat and referral business. The role maintains existing business while pursuing new business and expanding existing accounts or segments. It serves as a liaison among customers, the Sales team, and the Event Management team. The role manages the event lifecycle, coordinates event details and related documentation, collaborates with sales, event management, and operations teams, and works to maximize revenue and achieve sales goals. It uses sales systems and strategies to manage accounts and support business objectives.

Requirements

At least 2 years of hotel or hospitality sales experience.
Proven ability to meet or exceed sales goals.
Experience with group and/or catering business.
Strong communication and relationship-building skills.
Organized, with the ability to manage multiple priorities.
Familiarity with sales systems such as Delphi, PMS, or similar.
Customer-focused, with a service-oriented mindset.
Self-motivated, proactive, and results-driven.
Ability to work independently and as part of a team.
Flexibility to attend events, including some evenings and weekends.

Nice To Haves

Degree in Hospitality, Business, or a related field.

Responsibilities

Deliver exceptional service to internal teams and external clients, ensuring communication is timely, clear, and professional.
Maintain existing accounts while actively seeking and developing new business opportunities.
Manage the full event lifecycle, including pre-event planning, execution, and post-event follow-up; coordinate contracts, room blocks, BEOs, billing, and other details.
Collaborate with sales, event management, and operations teams to ensure seamless execution and client satisfaction.
Forecast and maximize revenue by analyzing group room blocks, food and beverage needs, and overall business opportunities.
Achieve individual sales goals and activity metrics, including calls, tours, and appointments.
Use sales systems and strategies, such as Delphi, PMS, and marketing plans, to manage accounts and support business objectives.
Maintain organization and time management, with accuracy and attention to detail.
Participate in meetings, training, and ongoing development while contributing to a collaborative, team-focused environment.