Catering Sales Manager OEM/HM

Crestline Hotels & Resorts•Baltimore, MD

About The Position

The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel. The role develops business in assigned markets, manages client accounts and event details, works with hotel departments to deliver successful functions, and supports the property’s revenue goals.

Requirements

  • High school diploma or GED, plus two to five years of experience in hotel and/or conference center sales, or an equivalent combination of education and experience.
  • Extensive knowledge of and ability to coordinate wedding ceremonies and receptions.
  • Ability to effectively and efficiently use computer programs such as Word, Excel, MICROS, and a property management system.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Sell social catering events, service accounts, and develop and follow up on leads for assigned markets.
  • Negotiate and finalize contracts and banquet event orders (BEOs) by meeting or speaking with clients by telephone.
  • Achieve sales goals.
  • Plan and detail each booked event and oversee the entire function.
  • Anticipate or respond to group problems and provide solutions.
  • Prepare specialized reports as needed.
  • Monitor budgeted revenue goals and assist in developing plans and actions, or originate and generate business.
  • Ensure guest checks, payments, master folios, and advance deposits are submitted to accounting, and provide other useful information to appropriate departments.
  • Represent the company at trade association meetings to promote the property.
  • Communicate with the Executive Chef, Banquets, and Conference Services regarding setup changes and final counts.
  • Belong to associations that support continuing education and help secure future business.

Benefits

  • Medical, dental, and vision plan options
  • Competitive paid time off
  • 401(k) savings plan with company match
  • Volunteer opportunities
  • Educational assistance
  • Travel discounts
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