Manager - Sales (OEM)

Wesco•Pleasanton, CA

15h

About The Position

The Manager – Sales (OEM) provides strategic direction and progressive leadership to achieve sales and profit goals within a region, specific lines of business, or channels. The role designs and recommends sales and marketing programs and sets short- and long-term sales strategies. It manages a single location with approximately $50 million in total sales revenue and oversees a team of direct reports. The position develops and administers sales plans, sales quotas, and revenue and profit forecasts; works with Marketing, suppliers, and internal departments to implement programs and address customer and operational issues; and builds relationships with top customers. It also recruits, trains, coaches, and evaluates sales staff, coordinates customer orders and complaint resolution, and communicates forecasts and other details to senior business managers.

Requirements

High school degree or equivalent required.
Prior professional sales experience in a related industry; the posting specifies 3+ years and also 5 years of related-industry professional sales experience.
Prior experience managing a sales team or sales programs; the posting specifies 1+ year and also 2 years managing staff and programs at a national, district, or regional level.
Working knowledge of business and management principles, including strategic planning, resource allocation, and coordination of people and resources.
Demonstrated verbal, written, analytical, persuasion, and interpersonal skills.
Knowledge of principles and processes for providing customer and personal services, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Ability to exercise teamwork, leadership, and flexibility.
Excellent time management and computer skills.
Ability to travel up to 25%.

Nice To Haves

Bachelor’s degree in Sales, Business Administration, Engineering, or a relevant field.

Responsibilities

Develop and administer sales plans to support customer satisfaction, quota attainment, reference accounts, and a skilled, motivated staff.
Partner with Marketing to develop and implement sales and marketing programs and initiatives.
Determine annual sales and gross profit plans by implementing marketing strategies and analyzing trends and results.
Establish sales objectives by forecasting and developing territory sales quotas.
Project expected sales volume and profit for existing and new product lines and customers.
Maintain sales volume, product mix, and selling prices by monitoring market supply and demand, trends, economic indicators, and competitors.
Coordinate order service by directing account representatives and executives on quotations, proposals, project order management, and customer complaint resolution.
Establish and adjust billing margins by monitoring costs, competition, and market conditions and negotiating cost-side levels.
Recruit, select, orient, and train sales staff.
Coach employees and plan, monitor, and appraise staff performance.
Develop and maintain relationships with top customers.
Maintain professional and technical knowledge through educational workshops, professional publications, and participation in professional societies.
Forecast and communicate intricate details to senior business managers.
Work with internal support departments to establish a positive customer experience.
Partner with suppliers to maintain customer relationships, provide staff training, and execute marketing programs and initiatives.
Partner with internal departments to troubleshoot issues such as inventory and operations.