Senior Sales Manager OEM

ALM Eaglewood LLC•Itasca, IL

2d•$85,000 - $95,000

About The Position

The Senior Sales Manager at Eaglewood Resort & Spa is responsible for identifying opportunities to improve sales performance and maximizing the effectiveness of related activities. The role executes account development and supports sales and marketing planning for opportunities that deliver impactful, measurable strategies and achieve Arbor Lodging’s key performance indicators. The manager analyzes hospitality performance trends, collaborates with property and corporate leaders on customized strategies, and reports on the effectiveness of sales support. The role also develops group account opportunities, builds long-term customer relationships, sells complete meeting packages, and supports the operational steps for booked business, including proposals, contracts, and customer correspondence. Additional tasks may be assigned, and the job’s scope may change based on business demands.

Requirements

At least 5 years of progressive direct hotel sales experience.
Knowledge of advanced sales processes and leading for results.
Multi-brand sales experience and knowledge.
Knowledge of advanced sales strategies, yield management, and relationship building and maintenance.
High degree of commercial awareness.
Strong business sense and ability to motivate and win others over.
Warm, people-oriented demeanor.
Team-first attitude.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Analyze hospitality industry performance measures and identify performance trends.
Collaborate with property and corporate leadership to identify opportunities and deploy customized turnaround strategies and resources.
Provide reporting and information to property and corporate leadership on an established cadence to measure the effectiveness and impact of strategic support.
Maintain teamwork through clear communication with property leaders and sales associates.
Participate in workgroups, share sales team ideas, guide the operationalization of company initiatives, and support organizational innovation.
Follow and track company cross-sell procedures.
Evaluate and drive participation in sales channels, market sales, event booking centers, and electronic lead channels.
Use available tools to prospect new group account opportunities.
Work with resort team members to build long-term, value-based customer relationships and earn repeat business.
Sell complete meeting packages, including convention space, food and beverage, audio-visual services, team-building activities, and group room inventory.
Support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.