Senior Sales Manager OEM

Arbor Lodging•Itasca, IL

About The Position

The Senior Sales Manager is responsible for identifying opportunities to improve sales performance and maximizing the effectiveness of related activities. The role includes developing accounts and assisting sales and marketing with planning measurable strategies and marketing opportunities that support Arbor’s Key Performance Indicators. The position works with property and corporate leadership to identify opportunities and deploy customized strategies and resources. It also supports reporting, communication, teamwork, sales-channel participation, prospecting, and customer relationship development. The Senior Sales Manager helps sell complete meeting packages and supports the operational aspects of booked business, including proposals, contracts, and customer correspondence. Duties may change or expand in response to business demands.

Requirements

At least 5 years of progressive direct hotel sales experience.
Knowledge of advanced sales processes and leading for results.
Multi-brand sales experience and knowledge.
Knowledge of advanced sales strategies, yield management, and relationship building and maintenance.
High degree of commercial awareness.
Strong business sense and ability to motivate and win others over.
Warm, people-oriented demeanor.
Team-first attitude.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Analyze hospitality industry performance measures and identify performance trends.
Collaborate with property and corporate leadership to identify opportunities and deploy customized turnaround strategies and resources.
Provide reporting and information to property and corporate leadership on an established cadence to measure the effectiveness and impact of strategic support.
Maintain and promote teamwork through clear communication with property leaders and sales associates.
Participate in relevant workgroups, share sales-team ideas, guide the operationalization of company initiatives, and support innovation.
Follow and track company cross-sell procedures.
Evaluate and drive participation in sales channels, market sales, event booking centers, and electronic lead channels.
Use available tools to prospect new group account opportunities.
Work with resort team members to build long-term, value-based customer relationships and earn repeat business.
Sell complete meeting packages, including convention space, food and beverage, audio-visual services, team-building activities, and group room inventory.
Support the operational aspects of booked business, including preparing proposals, writing contracts, and corresponding with customers.