Manager - Sales (OEM)

Wesco•Pleasanton, CA
•$127,844 - $159,805

About The Position

The Manager – Sales (OEM) provides strategic direction and progressive leadership to achieve sales and profit goals within a region, line of business, or channel. The role designs and recommends sales and marketing programs and sets short- and long-term sales strategies. It manages a single location with approximately $50 million in total sales revenue and leads a team of direct reports. The manager develops sales plans and quotas, forecasts sales and profitability, monitors market and competitor conditions, and coordinates customer service and order management. The role builds relationships with top customers and suppliers, supports staff development and performance, collaborates with Marketing and internal departments, and communicates forecasts and business details to senior business managers. Work is generally performed in an office, with travel to customer sites or warehouse facilities as needed.

Requirements

  • High school degree or equivalent required.
  • At least 3 years of professional sales experience in a related industry.
  • At least 1 year of experience managing a sales team or sales programs.
  • Working knowledge of business and management principles, including strategic planning, resource allocation, and coordination of people and resources.
  • Demonstrated verbal, written, analytical, persuasion, and interpersonal skills.
  • Knowledge of customer and personal service principles and processes, including needs assessment, service quality standards, and customer satisfaction evaluation.
  • Ability to demonstrate teamwork, leadership, and flexibility.
  • Excellent time management and computer skills.
  • 5 years of related-industry professional sales experience.
  • 2 years managing staff and programs at a national, district, or regional level.
  • Ability to travel up to 25%.

Nice To Haves

  • Bachelor’s degree in Sales, Business Administration, Engineering, or a relevant field.

Responsibilities

  • Develop and administer sales plans to support customer satisfaction, quota attainment, reference accounts, and a skilled, motivated staff.
  • Partner with Marketing to develop and implement sales marketing programs and initiatives.
  • Determine annual sales and gross profit plans by implementing marketing strategies and analyzing trends and results.
  • Establish sales objectives by forecasting and developing territory sales quotas.
  • Project expected sales volume and profit for existing and new product lines and customers.
  • Maintain sales volume, product mix, and selling price by monitoring market supply and demand, trends, economic indicators, and competitors.
  • Coordinate order service by directing account representatives and executives on quotations, proposals, project order management, and customer complaint resolution.
  • Establish and adjust billing margins by monitoring costs, competition, and market conditions and negotiating cost-side levels.
  • Recruit, select, orient, and train sales staff.
  • Coach employees and plan, monitor, and appraise job results.
  • Develop and maintain relationships with top customers.
  • Maintain professional and technical knowledge through educational workshops, professional publications, and professional societies.
  • Forecast and communicate intricate details to senior business managers.
  • Interface with internal support departments to establish a positive customer experience.
  • Partner with suppliers to maintain customer relationships, train staff, and execute marketing programs and initiatives.
  • Partner with internal departments to troubleshoot issues such as inventory and operations.

Benefits

  • Paid time off
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement savings plans
  • Eligible positions may include participation in a bonus or sales incentive plan.
  • Certain sales roles may offer commission-based additional compensation.
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