OEM Catering Sales Mgr
About The Position
Concord Hospitality is seeking a proactive, results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. The role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule is required, including weekends and, during peak season, Tuesday through Saturday. As a Concord leader, this manager inspires and supports team members, fosters an inclusive and respectful workplace, leads with integrity and professionalism, and cares for the team and their families. The position manages catering sales and event execution, works with hotel departments and clients, monitors revenue opportunities, and trains and guides staff. The hourly pay range is $26.07–$32.59. Concord offers a comprehensive benefits package to full-time associates, as well as a supportive workplace with training and career growth opportunities.
Requirements
- At least 2 years of experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts, or an equivalent combination of education and experience.
- Strong communication, negotiation, and organizational skills.
- Ability to work a flexible schedule and thrive in a fast-paced environment.
- Guest-focused approach, attention to detail, and commitment to outstanding service.
Responsibilities
- Sell and manage social and corporate catering events, including guest rooms, banquet food and beverage, and upselling contracted groups.
- Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs.
- Collaborate with hotel departments to ensure smooth event execution and guest satisfaction.
- Generate new business through solicitation, networking, and follow-up with past clients.
- Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records.
- Lead pre-event, on-site, and post-event communications to support service excellence.
- Monitor budgets, sales quotas, and revenue opportunities, and implement strategies to increase catering revenue during low-demand periods.
- Conduct site tours for prospective clients and facilitate client meetings as needed.
- Train, delegate, and guide staff to support smooth event operations and service standards.
- Inspire, encourage, and support team members and foster a respectful, inclusive work environment.
Benefits
- Medical, dental, vision, life, and disability insurance.
- 401(k) with company match.
- Tuition assistance.
- Discounted hotel stays.
- Training, development, and career advancement opportunities.
- Eligibility for a performance-based bonus upon attainment of objectives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
