Catering Sales & Events Coordinator
About The Position
The Catering Sales & Events Coordinator is a key operational role at Keswick Hall, responsible for ensuring effective and efficient communication from sales to all operational departments as well as providing outstanding customer service. This position reports directly to the Associate Director of Catering and works closely with the Director of Banquets and Special Events to support group event bookings and execution while actively helping to drive revenue across the property. This role is highly collaborative and serves as the operational bridge between the Sales, Banquets, Culinary, and Restaurant teams.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred, or equivalent experience in a luxury hotel/resort
- 1-3 years of experience in hotels or food and beverage
- Exceptional organizational skills and attention to detail
- Excellent communication and interpersonal skills to collaborate effectively with internal teams and external clients
- Flexible to work weekends or holidays as needed for business
- Ability to multitask in a fast-paced luxury hospitality environment
- Ability to manage multiple deadlines with accuracy
- Guest-first mindset with strong problem-solving ability
Responsibilities
- Review and audit all BEOs (Banquet Event Orders) and Resumes, maintaining an up-to-date BEO Board in banquets and other applicable outlets.
- Maintain prompt communication of a change log and identify any adjustments to group Resumes.
- Assist Sales and Catering teams in Tripleseat document creation, review, and distribution.
- Develop and maintain BEO boards for Club events and Marigold Events.
- Setup weekly BEO Meeting Calendar Invitation.
- Assist in creating and printing signage, menus, and other collateral needed for events.
- Build, monitor, and manage BEOs and Resumes for Keswick Club events.
- Communicate directly with internal stakeholders in each area.
- Serve as on-site point of contact for Keswick Club and internal events as needed.
- Achieve Revenue Goals through large-party bookings in Marigold.
- Communicate with clients and book large parties (10 or more) in Marigold.
- Work with Marigold FOH (Front of House) team to establish effective policies for large party bookings.
- Assist Sales team with all group booking requests in Marigold.
- Other duties as assigned.
Benefits
- Performance-based bonuses may apply, tied to revenue generation in the outlets and member event performance
- Comprehensive benefits
- Resort accommodations
- F&B discounts
- Professional development opportunities
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
