Catering & Events Manager

Little Palm Island, a Noble House Resort•Summerland Key, FL

4h•Onsite

About The Position

The Catering & Events Manager is an on-property role based in Key West at Little Palm Island. The position spans event sales, planning, and on-site execution for proposals, elopements, vow renewals, intimate weddings of 12 guests or fewer, large parties, and social catering events. It also supports conference services and group events booked by Sales, including post-turnover client coordination and event execution. The manager carries direct revenue goals for the specified intimate celebrations, large parties, social catering, and associated enhancements, but not for corporate or incentive groups, group room blocks, weddings with more than 12 guests, or full-resort buyouts. The role works closely with culinary, restaurant, banquet, and other resort departments to develop offerings, coordinate event logistics, and ensure a high-quality guest experience. Property presence is essential for site inspections, client meetings, event oversight, and real-time responses to operational needs. Evening, weekend, and holiday work may be required according to event schedules.

Requirements

Minimum 2 years of experience in luxury catering sales, wedding sales, conference services, or event management.
Exceptional organizational and communication skills.
Strong attention to detail and ability to manage multiple projects simultaneously.
Working knowledge of food and beverage operations, banquet service, restaurant operations, and event planning.
Ability to work evenings, weekends, and holidays as required by event schedules.
Based on site in Key West.

Nice To Haves

Experience working in a luxury resort or hospitality environment.

Responsibilities

Respond promptly to inquiries for proposals, elopements, intimate weddings, and large parties; qualify leads and prepare customized luxury event and dining proposals.
Conduct in-person site inspections and presentations.
Build relationships with planners, travel advisors, photographers, and local vendors.
Upsell premium experiences, restaurant enhancements, and resort experiences.
Maintain sales activity, forecasts, and pipeline reporting, and achieve established annual revenue goals for intimate celebrations, restaurant events, and large parties.
Lead planning and serve as the on-site contact for intimate celebrations and large parties from booking through execution.
Partner with culinary and restaurant teams on menu development and event-specific offerings.
Coordinate logistics, staffing needs, and setup requirements for restaurant buyouts and large social events.
Be present on property for event execution, including evenings, weekends, and holidays as required, and manage last-minute changes and operational communications in real time.
For group events booked by Sales, serve as the primary contact after turnover and coordinate event logistics and client requirements.
Produce Banquet Event Orders, resumes, agendas, and other planning documents.
Conduct pre-conference, internal planning, and post-event meetings.
Coordinate with culinary, banquet, housekeeping, recreation, spa, engineering, and accounting teams.
Review event-space and restaurant-space requirements and setup specifications; conduct event inspections and ensure adherence to brand standards.
Meet clients on-site and oversee event execution.
Support menu development and enhancements in partnership with culinary, packaging and promotional offers for restaurant events and social catering, segment growth, planner outreach, FAM coordination, and marketing and social media.
Invoice deposits and coordinate billing for assigned events.
Review banquet and restaurant checks and final bills for accuracy, and assist Accounting with guest billing clarifications.
Maintain event history and documentation and update sales and event management systems accurately and promptly.
Participate in weekly revenue and departmental meetings.