Sales & Events Coordinator
About The Position
Four Seasons Hotel and Residences New Orleans is seeking a detail-oriented Sales & Catering Administrative Assistant to join its Commercial team. The position provides administrative support to the Sales & Catering team to help plan, prepare, and execute events and guest experiences. Strong organization, attention to detail, and service excellence contribute to event success and guest satisfaction. The role handles communications and prepares correspondence and event documentation, maintains Delphi accounts and bookings, manages Sales and Catering files, and operates office resources. The schedule is 40 hours per week, typically Monday through Friday from 9 a.m. to 6 p.m., with flexibility to work weekends and overtime as needed.
Requirements
- Excellent reading, writing, and oral proficiency in English.
- Good organizational skills and attention to detail.
- Ability to multitask.
- Ability to handle telephone calls efficiently and courteously.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Teams, and Delphi.
Responsibilities
- Receive and respond to incoming telephone calls for Sales & Marketing, Food & Beverage, and the Executive Office.
- Prepare accurate written correspondence, including letters, contracts, reports, banquet event orders, schedules of events, printed menus, and emails using MS Word, Delphi, and DocuSign.
- Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary, and preparing banquet event orders.
- Maintain Sales and Catering file systems, including electronic and paper account files, addendums, contracts, vendor resource files, and resumes.
- Operate a variety of electronic and manual office resources.
Benefits
- Medical, dental, and vision benefits.
- Matching 401(k) program.
- Training and development opportunities.
- Vacation pay and sick pay.
- Nine paid holidays, including Mardi Gras.
- Employee discounts on stays at Four Seasons properties worldwide.
- Complimentary dry cleaning for employee uniforms.
- Complimentary employee meals.
- Discounted parking near the hotel.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
