Sales & Events Coordinator

Four Seasons Hotels and Resorts•New Orleans, LA

About The Position

Four Seasons Hotel and Residences New Orleans is seeking a passionate, detail-oriented Sales & Catering Administrative Assistant to join its Commercial team. The role provides administrative support to the Sales & Catering team to help plan, prepare, and execute events and deliver guest experiences. Strong organization, attention to detail, and a commitment to service excellence contribute to event success and guest satisfaction.

Requirements

  • Excellent reading, writing, and oral proficiency in English.
  • Good organizational skills.
  • Attention to detail.
  • Ability to multitask.
  • Ability to handle telephone calls efficiently and courteously.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Teams, and Delphi.

Responsibilities

  • Receive and respond to incoming telephone calls for Sales & Marketing, Food & Beverage, and the Executive Office.
  • Prepare written correspondence, including letters, contracts, reports, banquet event orders, schedules of events, printed menus, and emails.
  • Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary, and preparing banquet event orders.
  • Maintain electronic and paper Sales and Catering files, including account files, addendums, contracts, vendor resource files, and resumes.
  • Operate a variety of electronic and manual office resources.

Benefits

  • Medical, dental, and vision benefits.
  • Matching 401(k) program.
  • Training and development opportunities.
  • Vacation pay and sick pay.
  • Nine paid holidays, including Mardi Gras.
  • Employee discounts for stays at Four Seasons properties worldwide.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.
  • Discounted parking near the hotel.
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