Sales and Events Coordinator

Harmons•Orem, UT
•Onsite

About The Position

The Sales and Events Coordinator grows sales and provides customers with an educational experience by coordinating in-store sampling and sales events. The role educates customers about a wide range of foods, especially Harmons’ signature products, and prepares foods for sampling and demonstrations. It also supports special store events, provides information for social media marketing including Instagram, trains Foodies, assists with event planning and execution, and delivers exceptional customer service. The position works closely with store associates, customers, and the store management team. It helps ensure products and services are fresh and high quality, pricing and signage are accurate, and Foodie carts and work areas are clean, sanitized, stocked, and maintained. The coordinator also handles Foodie supplies inventory and ordering, sales projections and results, scheduling, and associate coaching and feedback.

Requirements

  • Current Food Handler’s Permit.
  • Ability and willingness to learn about a wide variety of foods, their health benefits, and cooking techniques.
  • Ability to follow, read, and interpret recipes.
  • Basic math skills for halving or doubling recipes.
  • Ability to interpret policies and procedures.
  • Excellent organization and planning skills.
  • Solid verbal communication and listening skills to communicate effectively with customers and fellow associates.
  • Ability to handle conflict professionally and appropriately.
  • Ability to accept constructive review and be accountable for personal and team success.
  • Ability to make logical, significant decisions using general, recognized skills and techniques.
  • Integrity, a positive attitude, a mission-driven and self-directed approach, passion for Harmons’ mission, and commitment to collaboration.
  • Continually strive to be product-minded, customer-minded, personnel-minded, detail-oriented, forward-focused, and consistent.
  • Ability to work weekends, evenings, and holidays.
  • A high school diploma or GED is preferred; education is not stated as a strict requirement.

Nice To Haves

  • High school diploma or GED preferred.
  • One year of kitchen or other culinary training experience preferred.
  • Any combination of education, experience, and training that provides the specified knowledge, skills, and abilities.

Responsibilities

  • Follow established departmental and store policies and procedures.
  • Ensure the quality and freshness of products and services prepared and provided by Foodies.
  • Confirm pricing accuracy and product signage, with particular attention to advertised items.
  • Ensure Foodie carts and work areas are cleaned and sanitized daily and meet company appearance standards.
  • Deliver excellent customer service.
  • Assist the People Support Manager with the teach to taste program at store level.
  • Research and create recipes for in-store demonstrations.
  • Sample a wide variety of foods for customers and educate them about food, preparation, and health benefits, especially Harmons’ signature products.
  • Prepare foods and information for Foodies.
  • Assist with planning, organizing, and executing sales events.
  • Coordinate events and sampling with the store management team.
  • Provide sales goal projections and outcome results.
  • Provide store-specific information for social media, including maintaining the store’s Instagram account.
  • Set up, prepare food for, and clean up after special store events.
  • Ensure Foodie carts are stocked and maintained.
  • Communicate openly and frequently with the Store Director.
  • Take inventory of and order Foodie supplies.
  • Train Foodies, write the Foodie schedule, and teach, mentor, and educate associates.
  • Provide associates with honest, direct, and ongoing feedback regarding performance and areas for improvement.
  • Assist as needed to ensure the success of the store as a whole.
  • Perform other job-related duties as assigned.
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