Catering Sales Dept. (Supervisor)

Compass Group • New York, NY

5d • $24 - $26

About The Position

The Catering Sales Coordinator manages the overall event sales lifecycle for catering events at the location, with the goal of meeting and exceeding annual sales revenue targets. This experienced, driven sales professional collaborates with stakeholders to plan and deliver outstanding guest experiences. The role includes developing sales opportunities and proposals, coordinating event details with culinary and operations teams, managing client relationships and billing, and maintaining client and event records.

Requirements

• At least 2 years of experience in catering sales.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Nice To Haves

• Hospitality or business degree.
• Experience working on major events.

Responsibilities

• Build and maintain relationships with location partner teams to secure and maximize catering opportunities.
• Coordinate communication and transitions with location partner teams to support a positive client experience.
• Contribute to and manage the development of strategic sales initiatives.
• Complete annual group sales reviews to identify strengths and future opportunities.
• Complete annual market competitor analysis with location partners to optimize menu offerings.
• Complete annual lost-business analysis to identify opportunities to secure more business.
• Analyze sales trends and client needs to enhance the event experience.
• Engage proactively in networking and other lead-generation activities.
• Increase revenue, control expenses, and provide a return on investment for the location partner.
• Promptly respond to client correspondence, calls, and emails, including inquiries, proposals for qualified leads, and follow-up to secure business.
• Negotiate with clients using menu presentations and event proposals to maximize revenue and profit while fulfilling contractual responsibilities.
• Work with culinary and operations teams to develop menus and staffing bids that meet client needs while remaining operationally feasible, cost-effective, and appropriate for the venue.
• Create banquet event orders (BEOs) and catering agreements in the appropriate system and submit them for client signature by venue deadlines.
• Work with the venue or client to create floorplans and submit them to local authorities.
• Manage client relationships, set expectations, and support a positive event experience.
• Handle client billing to ensure accurate and timely payment of deposits and final payments.
• Solicit event feedback and compile opportunities to improve the event experience.
• Facilitate weekly BEO meetings with operations and culinary teams to align on event expectations.
• Collect end-of-night feedback from operations teams for event recap documentation.
• Maintain the CRM system for current and prospective clients.

Benefits

• Instapay (early access to wages) and high-interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed