Cashier/Runner
About The Position
As a member of Torchy’s Hospitality Team, the Cashier/Runner helps create a welcoming guest experience by greeting guests, taking orders, processing transactions, making menu recommendations, and running food. The role involves maintaining clean and inviting guest-facing areas and collaborating with managers, kitchen staff, and the Hospitality Team to provide smooth, efficient service. Team members should be outgoing, attentive, adaptable, detail-oriented, and able to communicate clearly with guests. The position starts at $11.00–$16.00 per hour based on experience, with pooled tips that regularly add $3.00 or more per hour on average. Tip amounts vary by location, shift, and volume and are not guaranteed. Full-time Team Members become eligible for medical, dental, and vision benefits after one year of employment and a 401(k) after six months. Paid time off is available after one year of employment.
Requirements
- Strong verbal communication skills.
- Availability to work a flexible schedule.
- Must meet state and local requirements for Food Handler’s and Alcohol Server certifications; certifications must be obtained by the first day or within the timeline required by the location.
- Must be able to lift, push, pull, or carry objects up to 40 pounds.
- Must be able to stand for several hours and walk for long periods.
- Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.
Nice To Haves
- Two years of customer service experience in the restaurant, hospitality, or retail industry.
- Two years of experience using point-of-sale systems.
Responsibilities
- Greet guests, ask questions to understand their needs, offer suggestions, and process transactions quickly and accurately using the point-of-sale system.
- Provide outstanding hospitality and help guests feel welcomed and valued.
- Learn the menu and current promotions to make personalized recommendations based on guests’ preferences and dietary needs.
- Run food to tables accurately and promptly, offer refills on chips and drinks, and look for ways to exceed guest expectations.
- Keep guest-facing restaurant areas neat, clean, organized, and inviting.
- Collaborate with managers, kitchen staff, and the Hospitality Team to resolve problems and provide smooth, efficient service.
- Perform other duties as assigned.
Benefits
- Damn Good food discount card for the employee and spouse.
- Access to medical, dental, and vision benefits for full-time Team Members after one year of employment.
- Access to a 401(k) after six months of employment.
- Paid time off after one year of employment.
- Support from the Torchy’s Family Foundation in times of need and crisis.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
