Cashier/Runner

Torchy's Tacos • Houston, TX

6d • $9 - $12

About The Position

The Cashier/Runner is a member of Torchy’s Hospitality Team and helps create a welcoming, memorable guest experience. The role includes greeting guests, understanding their needs, making menu recommendations, processing accurate transactions, running food, maintaining clean guest-facing areas, and working with managers and kitchen and Hospitality Team members to provide smooth service. Team members should bring a friendly, adaptable, attentive approach to guest interactions and service.

Requirements

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications; certifications must be obtained by the first day or within the timeline required by the location.
• Must be able to lift, push, pull, or carry objects up to 40 lbs.
• Must be able to stand for several hours and walk for long periods.
• Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Nice To Haves

• 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
• 2 years of experience using POS (point-of-sale) systems.

Responsibilities

• Greet guests, ask questions to understand their needs, offer suggestions, and ensure transactions are fast and accurate.
• Provide outstanding hospitality and help guests feel welcomed and valued.
• Learn the menu and stay informed about current promotions to make personalized recommendations that suit guests’ preferences and dietary needs.
• Run food to tables promptly and accurately.
• Offer refills on chips and drinks and look for opportunities to exceed guest expectations.
• Keep guest-facing restaurant areas neat, clean, organized, and inviting.
• Collaborate with managers, the kitchen, and the Hospitality Team to resolve problems and provide smooth, efficient service.
• Perform other duties as assigned.

Benefits

• $9.00 to $12.00 based on experience, plus pooled tips.
• Flexible schedules.
• Damn Good food discount card for the employee and spouse.
• Access to medical, dental, and vision benefits for full-time Team Members after 1 year of employment.
• 401(k) after 6 months.
• Paid Time Off (PTO) after 1 year of employment.
• Support from the Torchy’s Family Foundation in times of need and crisis.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed