Cashier/Runner

Torchy's Tacos • Lubbock, TX

13d • $11 - $13

About The Position

The Cashier/Runner is part of Torchy’s Hospitality Team and helps create a welcoming, memorable guest experience. The role combines taking and processing orders with running food, maintaining guest-facing dining areas, and collaborating with managers, kitchen staff, and other team members to provide smooth, efficient service.

The position calls for a friendly, outgoing approach, attentive listening, clear communication, adaptability during changing service conditions, and attention to detail. Team members must meet applicable state and local Food Handler’s and Alcohol Server certification requirements, obtaining certifications by their first day or within the timeline required by their location. Physical duties include lifting, pushing, pulling, or carrying objects up to 40 pounds; standing for several hours; walking for long periods; and bending, stretching, twisting, or reaching for objects on shelves of varying heights.

Requirements

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications; certifications must be obtained by the first day or within the timeline required by the location.
• Able to lift, push, pull, or carry objects up to 40 pounds.
• Able to stand for several hours and walk for long periods.
• Able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Nice To Haves

• Two years of customer service experience in the restaurant, hospitality, or retail industry.
• Two years of experience using point-of-sale (POS) systems.

Responsibilities

• Greet guests, ask questions to understand their needs, make suggestions, and process transactions quickly and accurately.
• Provide outstanding hospitality and help guests feel welcomed and valued.
• Learn the menu and current promotions and make personalized recommendations that accommodate guest preferences and dietary needs.
• Run food to tables accurately and promptly, offer refills on chips and drinks, and look for opportunities to exceed guest expectations.
• Keep guest-facing restaurant areas neat, clean, organized, and inviting.
• Collaborate with managers, kitchen staff, and the Hospitality Team to resolve problems and provide smooth, efficient service.
• Perform other duties as assigned.

Benefits

• $11.00 to $13.00 per hour based on experience, plus pooled tips.
• Flexible schedules.
• Damn Good food discount card for the employee and their spouse.
• Access to medical, dental, and vision benefits for full-time Team Members after one year of employment.
• 401(k) after six months of employment.
• Paid Time Off (PTO) after one year of employment.
• Support from the Torchy’s Family Foundation for Team Members in times of need and crisis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed