Cashier/Runner

Torchy's Tacos • West University Place, TX

12d • $10 - $13

About The Position

As a member of Torchy’s Hospitality Team, the Cashier/Runner helps create a welcoming guest experience by taking orders, running food, and providing friendly, attentive service. The role includes greeting guests, answering questions, making personalized menu recommendations, processing accurate transactions, delivering orders, maintaining clean guest-facing areas, and working with managers, kitchen staff, and other Hospitality Team members to resolve problems and provide efficient service. The position also requires adapting to changing conditions and paying close attention to guests’ needs and order details.

Requirements

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications; certifications must be obtained by the first day or within the timeline required by the location.
• Must be able to lift, push, pull, or carry objects weighing up to 40 lbs.
• Must be able to stand for several hours and walk for long periods.
• Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Nice To Haves

• Two years of customer service experience in the restaurant, hospitality, or retail industry.
• Two years of experience using point-of-sale systems.

Responsibilities

• Greet guests, ask questions to understand their needs, make suggestions, and process fast and accurate transactions using the point-of-sale system.
• Provide outstanding hospitality and help guests feel welcomed and valued.
• Learn the menu and current promotions to make personalized recommendations that account for guest preferences and dietary needs.
• Run food to tables, ensuring orders are correct and delivered promptly.
• Proactively offer refills on chips and drinks and look for ways to exceed guest expectations.
• Keep guest-facing areas neat, clean, organized, and inviting.
• Work collaboratively with managers, kitchen staff, and the Hospitality Team to resolve problems and provide smooth, efficient service.
• Perform other duties as assigned.

Benefits

• Pooled tips in addition to the stated hourly pay range.
• Flexible schedules.
• Damn Good food discount card for the employee and their spouse.
• Medical, dental, and vision benefits for full-time Team Members after one year of employment.
• 401(k) after six months of employment.
• Paid Time Off (PTO) after one year of employment.
• Support from the Torchy’s Family Foundation in times of need and crisis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed