Cashier/Runner

Torchy's Tacos Careers•Highlands Ranch, CO

About The Position

As a member of Torchy’s Hospitality Team, the Cashier/Runner helps create a memorable guest experience by greeting guests, taking accurate orders and payments, making menu recommendations, and running food to tables. The role also includes maintaining clean and inviting guest-facing areas, offering refills, and working with managers, kitchen staff, and other Hospitality Team members to resolve problems and provide efficient service. Team members may perform other duties as assigned. The position calls for a friendly, attentive, and adaptable approach. Cashier/Runners listen carefully to guests, communicate menu options clearly, confirm guest needs, and pay attention to details while responding to changing service conditions. Pay is $15.16 per hour plus pooled tips. Flexible schedules are offered. Full-time Team Members become eligible for medical, dental, and vision benefits after one year of employment and 401(k) after six months. PTO is available after one year of employment.

Requirements

Strong verbal communication skills.
Availability to work a flexible schedule.
Ability to lift, push, pull, or carry objects weighing up to 40 pounds.
Ability to stand for several hours and walk for long periods.
Ability to bend, stretch, twist, or reach for objects on shelves of varying heights.

Nice To Haves

Two years of work experience providing customer service in the restaurant, hospitality, or retail industry.
Two years of experience using point-of-sale systems.

Responsibilities

Greet guests, ask questions to understand their needs, offer suggestions, and process transactions quickly and accurately using the point-of-sale system.
Provide welcoming and attentive hospitality throughout the guest’s visit.
Learn the menu and current promotions and make personalized recommendations that account for guest preferences and dietary needs.
Run food to tables promptly and ensure each guest receives the correct order.
Proactively offer refills on chips and drinks and look for opportunities to exceed guest expectations.
Keep guest-facing restaurant areas neat, clean, organized, and inviting.
Collaborate with managers, kitchen staff, and the Hospitality Team to resolve problems and provide smooth, efficient service.
Perform other duties as assigned.

Benefits

$15.16 per hour plus pooled tips.
DailyPay access.
Flexible schedules.
Casual attire and company swag.
Growth opportunities.
Food discount card for the team member and their spouse.
Access from day one to discounts on shows, sporting events, hotels, and more.
Medical, dental, and vision benefits for full-time Team Members after one year of employment.
401(k) after six months of employment.
Free access to the Damn Good Well-being Program, including financial wellness resources.
Paid Time Off after one year of employment.
Support from the Torchy’s Family Foundation in times of need and crisis.