Cashier/Retail Counter Sales

Hayward Lumber•Campbell, CA
•$37,440 - $41,600•Onsite

About The Position

This full-time, hourly position provides excellent customer service while processing sales transactions accurately and efficiently. Duties include scanning or entering product information, handling cash, credit, or other forms of payment, and issuing receipts. The cashier may answer customer questions, direct customers to appropriate products, and resolve minor issues. Additional tasks include balancing the cash drawer, maintaining a clean work area, and supporting other team members as needed. The role is based in Campbell, California, pays $18 to $20, and reports to the Store Manager. Hayward Lumber describes itself as a family-oriented company with an average companywide employee tenure of over 10 years. The company operates 5½ days a week from 7 AM to 5 PM.

Requirements

  • Excellent communication and interpersonal skills.
  • Basic computer and math skills, including adding, subtracting, multiplying, and dividing common fractions and decimals.
  • Effective time management and prioritization skills.
  • Ability to work in a fast-paced environment.
  • Experience working in a team atmosphere.
  • Must take and pass a drug test and consent to a background check.

Nice To Haves

  • Previous experience in a retail setting.
  • Previous experience in lumber or building materials.

Responsibilities

  • Build and maintain positive customer relationships by providing excellent customer service.
  • Determine customers’ needs and recommend appropriate products and solutions.
  • Assist customers with questions regarding product and project information.
  • Accept payments and apply them to the appropriate customer account.
  • Address and resolve service concerns.
  • Answer telephones and enter sales orders into the system.
  • Clean, organize, and maintain the sales floor and keep store shelves well stocked.
  • Follow a product and supply checklist for each customer’s job and upsell additional products and supplies.
  • Develop sales techniques and product and industry knowledge by attending company training programs and learning about residential, rural, industrial, and commercial construction.
  • Support other team members as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid time off, including vacation, holidays, and sick leave
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