Case Manager - Adult Residential Services

Equinox Inc•City of Albany, NY

4d•Onsite

About The Position

Equinox is a nonprofit human services organization serving the Capital Region. Its Adult Residential Programs support adults with chemical dependency and/or mental illness at four locations in Albany County. Programs help residents manage their diagnoses and develop skills for successful community living. The Residential Case Manager provides service-plan development and case management to clients in residential treatment facilities. The role includes supervising resident activities, supporting residents’ safety and independence, coordinating access to community resources, and delivering and documenting treatment services in accordance with applicable regulations. The Case Manager may transport clients to appointments and programs and may flex shifts between residences as needed.

Requirements

High school diploma or equivalent and four years of experience in human services.
Good oral and written communication skills.
Clean, valid New York State driver's license.
Ability to stand for long periods.
Ability to lift 20 pounds.
Ability to drive and transport clients in agency vehicles.

Nice To Haves

Bachelor’s degree in a human services-related field with no experience, or an associate degree in a human services-related field and two years of experience in the human services field.

Responsibilities

Supervise activities of residents in residential treatment facilities.
Help clients use community resources and increase awareness of and access to those resources.
Provide treatment and case-management services, including medication supervision and service-plan development, while ensuring services meet OMH and Medicaid regulations.
Ensure the overall safety of residents.
Assess clients’ skills, strengths, and needs; teach and assist with functional skills such as budgeting, personal hygiene, maintaining a personal environment, communication, and socialization.
Attend mandatory and annual refresher trainings, including crisis de-escalation, CPR/First Aid, boundaries, and Medication Administration Record training.
Conduct quality-assurance activities, including participation in residential-program compliance activities.
Document treatment services and maintain records consistent with OMH, HIPAA, Medicaid, OMIG, and other applicable regulations.
Create, develop, and implement person-centered, individualized transitional plans for clients.
Help clients build relationships with staff, peers, and family members while promoting self-sufficiency.
Help clients maintain supplemental benefits such as DSS, SSI, and SNAP.
Transport clients to medical appointments, day programs, and other destinations using agency vehicles; flex shifts between residences as needed.
Perform other tasks and duties as assigned.