Case Manager (Greater Boston)
About The Position
Vitra Health is seeking a Case Manager to provide nonclinical support to clients and caregivers, including education on health maintenance and preventative measures, help navigating healthcare management, and assistance accessing community support. This is a field-based role with an assigned, consistent caseload, enabling the Case Manager to build rapport with clients and caregivers and support clients in remaining safely in their homes. The Case Manager works with nursing and multidisciplinary teams to assess client needs, develop and review care plans, support discharge planning, connect clients with healthcare and community services, and document services in accordance with regulations. The role requires travel within the assigned region and frequent visits to client homes or community settings.
Requirements
- Willingness to travel within the assigned region.
- Valid driver’s license and reliable transportation.
- Bachelor’s degree in human services, public health, or another related field.
- At least two years of recent experience in the direct care of elders or adults with disabilities.
- Comprehensive knowledge of case management principles, healthcare management, and reimbursement.
- Strong communication, documentation, and organizational skills.
- Solution-oriented and able to multitask.
- CPR certification or willingness to obtain it.
Nice To Haves
- Fluency in English and a second language.
- Experience in case management, behavioral health, social services, and/or as a community health worker.
Responsibilities
- Complete intake and annual assessment and admission visits with nursing.
- Complete monthly in-home visits, provide caregiver education, and assess psychosocial and environmental changes.
- Conduct semi-annual visits, reviewing and updating existing plans of care and goals with nursing, assessing qualified settings, and reviewing caregiver communication tools.
- Assist clients with obtaining information and accessing healthcare and community services.
- Participate in multidisciplinary care plan creation and review, and discharge planning.
- Address concerns regarding the client’s environment and changes in psychosocial status.
- Participate in multidisciplinary team meetings and collaborate to address client needs.
- Complete required documentation in accordance with regulations and communicate professionally with clients, PCPs, and other healthcare providers when necessary.
- Perform other duties within the scope of practice as assigned by management.
- Foster a culture of customer service and commitment to quality care.
- Serve as a Vitra brand ambassador, reflecting the organization’s mission and values.
Benefits
- Employer-sponsored health insurance with a generous employer match.
- Dental and vision benefits.
- Supplemental benefits.
- Life, accident, critical illness, and disability insurance.
- 401(k) with a 5% company match.
- Accrued paid time off.
- Ten company-paid holidays.
- Wellness benefits.
- Tuition reimbursement.
- Supportive team structure and company culture focused on work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
